Hair-system maintenance: a practical guide before you book

Ask what your maintenance appointment includes

HLC maintenance is priced at £90 per appointment. Before you book, ask the team to confirm the work included for your particular system. If you also want a haircut or a change in styling, check whether that needs extra time or a separate fee.

A maintenance appointment and a replacement system are different purchases. A refresh does not automatically include a new wig or system, and a replacement package does not automatically include every maintenance visit.

When enquiring, tell the team whether you already wear a system, which package you chose and what you want help with. If the system came from another provider, ask whether it can be maintained before travelling to the clinic.

Agree a schedule around your own system

Do not rely on a universal interval from a social-media post. Ask the fitter what schedule they recommend for your system, its attachment method and your routine, and how to recognise when an earlier review would be sensible.

Your questions might include:

• When should I arrange the next visit?
• Which products are suitable for this system?
• Which steps can I manage at home, and which need the team?
• Who should I contact if the fit changes?

If you are choosing the self-fit kit, ask for its contents and instructions to be explained before taking it home. Keep the instructions somewhere you can refer back to, rather than trying to remember the entire conversation.

Discuss cutting and styling before making changes

Bring a photograph of a style you like and explain what you want to keep about your current look. Ask which changes are practical for your system before cutting it yourself or booking a different stylist.

Colour, length and density are useful things to discuss when comparing options. Ask about the appearance you can reasonably expect and how future styling appointments would be charged. Portfolio photographs can help the conversation, but another person’s result does not determine yours.

For an annual package, discuss how the three replacements will be supplied over the year. A planned conversation about replacements is more useful than assuming they will all be needed on the same timetable.

Booking maintenance in East or North London

You can enquire about HLC Hair Systems at Brick Lane or Belsize Road. Your location and appointment are confirmed by the team. Call 020 7377 0727, mention HLC maintenance and explain whether you need fitting, cutting or routine upkeep.

For the initial purchase and ongoing budget, compare our hair-system cost guide and current packages.